Job Openings

   

Stowe Bowl is a brand spanking new 8 lane bowling center with state-of- the- art equipment & lighting, lounge style seating, a full bar featuring Vermont’s finest beers and ciders, and a restaurant that prides itself on delivering fresh ingredients to our guests. Our staff is a lively, positive crew who cultivate an enjoyable and fun work environment.

Above all else, we believe that our philosophy of respect and care for our employees and hospitality and customer service towards our guests is what will grow our business and keep our favorite customers coming back. Anyone on this property, guest or employee, should feel welcomed, comfortable and well taken care of.

 

Server

We are in search of dynamic go-getters with high service standards to serve on the lanes! As a server at Stowe Bowl, you must have an out-going and friendly personality and have the ability to strike up a conversation with anyone. You will also be responsible for the overall cleanliness of the center, making sure to keep all chairs, tables, couches, and floors clean and safe for guests. Serving at Stowe Bowl is not just about dining; it’s about creating memorable experiences for our guests.

Responsibilities:

  • Creates a great dining and entertainment experience for guests
  • Makes suggestions for drink and food using salesmanship to increase check averages
  • Takes accurate orders and delivers food and drinks promptly
  • Removes dirty and/or empty plates and/or glasses promptly
  • Ensures that all food & beverage being served are in keeping with our standards of quality and freshness
  • Prepares room for dining by cleaning tables and setting condiments, napkins, service, plates, and utensils
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
  • Helps customers select food and beverages by presenting menu; offering cocktails; suggesting food; explaining the specials; identifying   appropriate wines; answering food preparation questions
  • Assists with seating customers at lanes or tables as needed
  • Assists with distribution of bowling shoes and showing customers how to use the bowling system as needed
  • Is proactive in offering assistance to guests
  • Transmits orders to bar and kitchen by recording customer's choices; identifying any special dietary needs and special requests
  • Process transactions using the POS system
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering picked food and drink from bar and kitchen; delivering accompaniments and condiments from service bars
  • Responds to additional patron requirements by inquiring of needs; observing dining process
  • Cleans up any spills immediately
  • Follows service guidelines in highly distracting circumstances
  • Concludes dining experience by acknowledging choice of restaurant; inviting customer to return
  • Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host-person; returning change or credit     card and signature slip to rightful owner
  • Contributes to team effort by accomplishing related results as needed
  • Shuts down and cleans dining area after closing
  • Reports any low supplies or equipment issues to management
  • Must adhere to all policies set forth in employee manual

Skills:

  • Superior customer service skills
  • Ability to multi-task
  • Ability to work under pressure
  • Strong communication skills
  • Team player
  • Proactive and takes initiative
  • General Math Skills

Minimum Requirements:

  • 18 years of age or older
  • Previous serving or restaurant experience is preferred, but not required
  • VT DLC Certificate
  • Constantly required to walk, including up and down stairs
  • Must be able to carry a tray

Please fill out an application at the Sun & Ski Inn and Suites or send a resume to backoffice@sunandskiinn.com. 

Customer Service Representative

Stowe Bowl is seeking Customer Service Reps for the front desk reception. The customer service rep has the responsibility of providing an amazing bowling experience to our guests. They greet guests with a smile as they deliver prompt, friendly and efficient service. They are responsible for assigning bowling lanes, distributing shoes, answering phone, directing guests, and monitoring activity on the lanes.

Responsibilities:

  • Greets guests with a smile and provides them with information about the center’s programs, services, promotions, pricing and specials.
  • Efficiently and accurately operates all functions of the bowling computer system
  • Answers phone with the proper greeting and provides prompt and accurate information
  • Ensures maximum utilization of lanes through efficient control of guest flow
  • Accurately assigns rental shoes and lanes
  • Cleans, sprays and disinfects rental shoes upon return, brushing the soles
  • Tracks lane availability and assigns open lanes
  • Prepares for leagues and ensure they start on time
  • Promptly notifies manager of any lane problems
  • Cash Handling: gives proper change and maintains accurate cash drawer
  • Assists other employees with miscellaneous duties to prevent delays in guest service
  • Operates P/A system
  • Promptly assists and responds to all guest questions and seeks help from management and other employees as needed.
  • Graciously accommodate all scheduled parties and events
  • Effectively manage the Wait-list
  • Extend a friendly farewell and invite all guests back to the venue
  • Additional tasks as assigned by management throughout the venue
  • Must adhere to all policies set forth in the employee manual

 Skills:

  • Superior customer service skills
  • Ability to multi-task
  • Ability to work under pressure
  • Strong communication skills
  • Must be clean & organized
  • Excellent interpersonal skills
  • Team player
  • Proactive and takes initiative
  • General Math Skills
  • Constantly required to stand

Please send resume and cover letter to backoffice@sunandskiinn.com or stop by Sun & Ski Inn and Suites to complete application.

Bartender

We are currently seeking an outgoing, energetic bartender with superior customer service skills. The right candidate will possess the following: Great can-do attitude, strong work ethic, keen attention to detail and clean work habits. In addition to bartending, you will also serve on occasion to customers at the lanes and in the restaurant. The bartender will be trained on activating bowling lanes and helping customers on the lanes. 

 Responsibilities:

  • Creates an amazing dining and entertainment experience for our Guests.
  • Makes suggestions for food and drink, using salesmanship to increase check averages
  • Checks identification of customers to verify they are of legal drinking age
  • Takes accurate orders and delivers food and drinks promptly
  • Records drink orders accurately into POS
  • Ensures that all food and beverage being served are in keeping with our standards of quality and freshness
  • Accurately pours all measurements needed to make drinks
  • Follows recipes for all drinks according to Company Standards & ensures the consistency of drinks
  • Maintains a thorough knowledge of food, drink and any “specials” menu
  • Serves food to customers seated at the bar
  • Responds promptly to requests from customers in a polite and professional fashion
  • Serves alcohol responsibly and in accordance to all state and federal laws
  • Processes transactions using the POS system
  • Follows service guidelines in highly distracting circumstances
  • Reports any and all safety issues to management immediately
  • Maintains above average concern for cleanliness and hygiene- both personal and professional
  • Prepares checks for customers
  • Processes customer payments
  • Sets-up and breaks down the bar according to company standards
  • Ensures the cleanliness of the bar
  • Complies with all health, safety and hygiene standards and policies
  • Balances the cash register at the start and close of each shift
  • Monitors inventory and restocks bar inventory as necessary
  • Activates bowling lanes for customers 
  • Must adhere to all policies set forth in the employee manual

 Skills and Qualifications:

  • Knowledge of mixing, garnishing, and serving drinks
  • Computer literacy
  • Positive attitude and excellent communication skills
  • Ability to be organized and clean
  • Must be a strong team player
  • Must be responsible

 Minimum Requirements:

  • Must be 18 years of age or older
  • Previous bartending experience
  • Current VT DLC Certificate

 Please send resume and cover letter to backoffice@sunandskiinn.com or stop by Sun & Ski Inn and Suites to complete application.